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...and DOWN goes Chase online website

And it's 8:30AM Pacific, Monday and DOWN goes Chase online banking service - and JP Morgan - and aren't they WaMu too? So I'm thinking how many millions of customers can't get on right now? Is it just west coast? Hacktivist attack? Human Error? App problem, Website problem, Storage or DataCenter problem? Could more proactive load testing have been the missing ingredient to better uptime? This is going to cost somebody in the IT executive ranks - I don't think it's any fun being in IT when this happens, even if you're the VP. Check the pic here twitter #in