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Cox voicemail down in 3 states for 10 days - this is not 1980

http://ktar.com/6/1506173/Cox-voicemail-service-down

Wonder what VM system cisco ahem they use?

related? http://www.nuance.com/company/news-room/press-releases/coxvm2txtweb.doc

good news: each customer gets a $7.99 credit ?

I'm not blaming Cisco - many people use Cisco VM without this. But this underscores a need to test performance by bringing the system up to max levels during dark hour testing, on a regular basis. Not enough to do just ping type non-performance connectivity testing anymore.